Privacy Policy

Thanks for accessing Hebe House Limited website.  We take your privacy extremely seriously and always have done.  We have referred and applied all available guidance possible, to ensure this Privacy Policy and our practices, comply with GDPR (2018) and explain in clear terms, what, how and why we collect information when you visit our website, or when you use our services, and the choices you can make about the way your information is collected or stored.  

(1)   The Basics

When we say ‘we’ or ‘our’, we are referring to Hebe House Limited, that includes Hebe Publishing Company, Carole Sawo and Hebe College. 

(2)   Policy Application

This policy applies to all information collected and submitted on this website or at course enrolment or other events.  On some pages you can order products or services, make requests and register to receive e-mails or other materials.  The type of personal information collected may concern your name, business or private address, e-mail address, business, fax or private telephone numbers or shipping to and from address. Certain statistical information regarding site visits are also recorded.  Such information may include temporal, geographic, demographic, browser type, domain name & IP address information.  

(3)  Changes

We may change this Privacy Policy at any time and from time to time. The most recent version of this Privacy Policy is reflected by the date located at the bottom of this page.  All updates and amendments are effective immediately upon posting. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you.

(4)  How Your Voluntary Information Is Used

Information you voluntarily provide us with may be used from time to time by us to improve our services.  We may periodically send promotional e-mails about new products, special offers, new videos, courses, articles or other information that we think you may find interesting, or to notify you of online course updates.  On occasion, information may be utilised in order to contact you to advise of a change in date/time or venue of any bookings made; or to ensure information regarding order purchases are correct.

(5)  Information We Collect Automatically

When you use the Services or browse this Website, we may collect information about your visit to our Website, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Website. This information is collected to monitor general user trends, to inform and improve our services.  We do not collect unnecessary information and as such, very few cookies are used by this website.  We may use cookies to analyse web traffic and to monitor which pages you find useful and which you do not.  Cookies may be used and stored on your computer when accessing this site.  You are free to decline cookies at any time. 

(6)  Sharing Information

We do not share (or sell) your information.  Information submitted will not intentionally be shared with any other party, except to comply with the Law.

(7)  Notice of Breach of Security

Unfortunately, no information transmitted over the internet can be guaranteed 100% secure and we cannot guarantee such information may not be unlawfully obtained via break-in or tampering by another party, or by any technological error outside of our awareness.  Email communication was never designed to be a fully secure medium for information sharing and as such, cannot be monitored or guaranteed by us.  We recommend that you consider the information you choose to send via email very carefully.  If a security breach causes an unauthorized intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response.  You agree that we may not be held liable in any way for such unauthorised or erroneous occurrences. We do, however, take all unauthorised attempts to access our website very seriously and would ask that you notify us immediately, should you suspect any tampering has occurred. 

(8)   3rd Party Processors

In order to provide you with our online services, we utilise the following 3rd Party Processors & Plugins; Mailchimp (sending newsletters & monitoring trends), Google Analytics (monitoring website usage), Fever, WordPress, LMS & Ecwid (facilitate this website, online courses & purchases online), Facebook (information and advertising) & Paypal (provide a secure method of payment for services offered).  All of our 3rd Party Processors have their own Privacy Policies. We recommend that you familiarise yourself with the individual Privacy Policies of our 3rd Party Processors.   

(9)   General Comments

In preparing this Privacy Policy, Hebe House Limited conducted an in-house Informational Audit of data collection and storage of your information. We do not collect or store your credit or debit card details.  The information you voluntarily provide us or is automatically collected when utilising our services, is and has always been treated with the uttermost respect for your privacy and security, and is only ever utilised to keep you informed, provide you with, or improve our services.  Irrespective of changes to Data Protection laws, all available means of protecting your Personal Information has always been taken by us on your behalf and will continue to be protected as if it were our own personal information. 

 (10)  Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any Personal Information (PI) we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message.

 

Date of Last Revision:  25th May 2018